Miles Gilbert

Senior Manager, Creative Technologist

Summary

Creative technologist building infrastructures that change what a creative team can accomplish. With a background spanning web development, creative direction, design, and marketing, I help teams find smarter ways of working — from growth marketing and video production to illustration and brand identity. My approach is holistic: I build the tools, document the processes, and integrate them into new and existing workflows so teams can operationalize them. Throughout my work, I keep returning to one question: where do humans make the irreplaceable decisions, and how can technology amplify everything around that moment?

Experience

Indeed

Full-time · 5+ yrs

  1. Senior Manager, Design / Creative Technologist

    2025–Present

    Austin, TX

    Led the integration of AI-driven workflows across Indeed's in-house creative and growth marketing functions, operating at the intersection of creative strategy, technical systems, and team development.

    • Architected and deployed a custom illustration AI framework, reducing production time by 80% and enabling delivery of 30+ bespoke illustrations that would have previously been deprioritized
    • Rolled out a terminal-based creative engine using Claude Code for automated display ad generation, putting the growth marketing team on track for 25%+ reduction in asset creation time
    • Navigated a licensing disruption (Figma Buzz) by pivoting the team to Claude Code without halting delivery — and updated procurement processes to prevent recurrence
    • Developed a bespoke podcast visualizer tool for the YouTube team using Cursor, cutting animated Shorts turnaround from hours to minutes
    • Led a cross-functional Figma Buzz pilot with onboarding materials and integration roadmap targeting 80% reduction in recurring ad variation production time
    • Facilitated daily AI prompt sprints, workshops, and technical documentation to build team-wide fluency and self-directed R&D culture
    • Contributed to the Careers in Care visual identity using AI-assisted illustration, earning recognition from agency partners and internal leadership
    • Co-developed the Indeed Data OOH pitch connecting labor data credibility to cultural relevance (in review with MLT)

  2. Creative Director

    2020–2025

    Austin, TX

    • Managed a team of 8 creatives while collaborating cross-functionally with marketing, product, and executive stakeholders
    • Led creative direction for the Indeed Job Market series of events, reimagining job fairs to center and uplift job seekers through accessible experiential design
    • Led creative direction for the Careers in Care: Off the Clock in-person event, celebrating healthcare workers and amplifying Indeed's presence in the industry
    • Led creative strategy and direction for a complete refresh of Indeed's YouTube presence, leading to significant growth in subscribers and watch time
    • Prototyped and led the development and adoption of AI-powered tools to improve internal processes and reimagine how creative is made

Associate Creative Director

R/GA Austin · 2018–2020

  • Concepted and produced campaigns for Racetrac and Off the Eaten Path
  • Mentored junior creatives and maintained high design standards in a fast-paced setting
  • Drove new business initiatives through creative pitch development

Senior Art Director

T3 · Austin, TX · 2016–2018

  • Partnered with UX teams to improve the existing customer experience across Allstate's products
  • Developed new products to address the changing expectations of insurance customers
  • Mentored junior designers to create a collaborative and inclusive culture of design criticism and iterative experimentation

Senior Art Director

BBDO · New York, NY · 2011–2016

  • Partnered with multiple agencies to unify HP's brand identity across global markets
  • Transformed technical product features into compelling narratives for Mobil 1 Motorsports
  • Created innovative short-form content for Lowe's Fix in Six campaign

Senior Art Director

Ogilvy & Mather · New York, NY · 2008–2011

  • Led creative direction for the IBM Watson identity and campaign, creating an accessible narrative that effectively communicated IBM's capabilities to a mainstream audience
  • Collaborated directly with IBM researchers to translate complex machine-learning concepts into accessible visual experiences for enterprise customers
  • Created environmental designs for IBM's Smarter Planet campaign, ranging from human-scale to building-sized installations

Education

BFA, Graphic Design

Rhode Island School of Design

Skills